Service Areas
Spend less time running your business & more time practicing law
Experience has taught us that most lawyers would love to spend more time practicing law and less time managing the business aspects of their firm. If that describes you, we are here to help!
Case Revitalization
The Problem | Attrition
Mass tort attorneys often find themselves under water when too many cases are closed for failing to communicate with co-counsel, refusing to cooperate by signing forms, sharing documents, and providing requested information in a timely manner, and forgetting to update contact information, etc.
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Our Solution | A justice- and business-minded approach
Monument is committed to re-engaging clients and re-opening promising cases. We have a proven track record of gaining the cooperation of even the most challenging clients. By reversing attrition and bringing viable cases back to life, we help more clients receive a measure of justice through the mass tort process and lawyers settle a higher percentage of cases.
The Problem | Incomplete and/or inaccurate information
Not all client intake is created equal. Many lead generation and intake firms focus on quantity over quality and leave law firms to complete the intake process.​
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Our Solution | A long-term view
Monument realizes that intake is a fundamental building block in case development and focuses on obtaining the most complete picture possible so our attorney clients can make informed decisions regarding how to proceed with a case that may take three to ten years, or more, to resolve.
Client Intake
Client Care
The Problem | Poor understanding on the part of mass tort clients
It is understandably difficult for a client to comprehend the legal process generally, and the mass tort process particularly. A lack of understanding leads to attrition, frustration, heightened emotions, and the need for increased contact during the life of their case.​
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Our Solution | An educational mindset
Everyone at Monument genuinely cares about the mass tort clients we serve. We are mindful of the life-altering issues they face, and we strive to recognize their perspective and patiently educate them on the mass tort process. We can even provide your clients with a roadmap via our client portal so they know where they are in the journey at all times.
Case Management
The Problem | Myopia
There are dozens, or perhaps even hundreds, of moving parts involved in taking a case from engagement to settlement. There are also multiple parties, likely using different platforms, who need to communicate openly and effectively and share information freely.​
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Our Solution | Maintaining a 30,000' view
Monument has a strong record working with everyone from lead generation and intake firms to co-counsel and settlement firms while accounting for all of the moving parts necessary to move a case from engagement to settlement.
Record Retrieval
The Problem | Cost and lengthy lead times
Record retrieval services can be expensive and may or may not prioritize your requests without additional fees.
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Our Solution | A dedicated internal team
Monument's internal team is devoted to keeping record retrieval expenses low and turnaround times fast, will negotiate with providers over exceptionally high fees, and will go the extra mile to obtain data such as missing NDCs, etc.
Settlement Management
The Problem | Overwhelming amounts of data
Tracking and auditing incoming payments of fees, expenses, and holdback fund payments can become a daunting task, but not doing it means attorneys may not receive everything they are owed, as settlement firms can and do make mistakes when hundreds or thousands of clients are involved.​
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Our Solution | A system designed to ensure you receive what you are owed
Monument can work with your settlement firm to track payments and outstanding fees and expenses so you know where you and any lenders/investors stand on a docket at any time.
Other
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New to mass tort and in need of experienced assistance? Interested in introductions to others in the field?
- Looking to enter the mass tort arena?
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Looking for help with personal injury cases?
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Need help with something not listed here?
We would love to meet with you
to discover how we can tailor
a package of services
to your firm's needs
